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Adventure Ladies FAQ 

                                       

1. Cancellation Policy

  • What happens if I need to cancel my attendance at an event?

    • Most events have a cancellation deadline, usually two weeks prior. For refunds, email requests to AdventureLadiesRefunds@gmail.com.

    • If you cancel after the deadline, I may have already paid for the event. I will try to fill your spot and issue a refund minus any credit card fees, but it’s not guaranteed.

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2. Why Are Event Prices Higher Than What’s Listed on the Business’s Website?

  • We include tips, taxes, booking fees, a $2 admin fee, and credit card processing fees in our prices. This approach eliminates unexpected costs and ensures our hosts are compensated and all logistics are handled upfront.

 

3. Admin Fee

  • What is the $2 admin fee, and why is it charged?

    • Instead of requiring a membership fee, we keep the $2 admin fee per event to help with group organization and support growth.

    • Trailblazer members pay no admin fees. This fee supports behind-the-scenes work and helps grow new local groups.

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4. Trailblazer Membership & Benefits

  • What is the Trailblazer Membership?

    • Annual Fee: $30

    • Perks: Early booking access, no admin fees on events, 2 weeks advance booking for trips.

    • Sign Up: Use the same email as your ticket purchases. Sign Up Here

 

5. Why Event Prices Include Tips

  • Why is a tip included in the event price?

    • To ensure hosts and guides are compensated for their time, the tip is automatically included. This way, no additional cash is needed, making the experience smooth and seamless.

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6. Maximum Number of Attendees

  • Is there a limit to the number of participants?

    • Yes—events generally have a 10-person max to:

      • Comply with venue restrictions

      • Provide a personalized experience

      • Foster closer connections within the group

    • We may increase event frequency if waitlists become common.

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7. Why & How to Use the Wix Spaces App

  • Why download the Wix Spaces app?

    • Benefits: Real-time updates, event-specific group chats, and easy access to all event details.

    • How to Join:

      • Step 1: Download the app

      • Step 2: Use the email you use to purchase tickets to join. If it doesn’t take you directly to our page, please search Adventure Ladies and see the screen below.

      • Step 3: Tap “send join request” and I’ll approve within hours.

      • Access: All events and updates will be available directly in the app.

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8. Event Confirmation & Reminders

  • Will I receive reminders for events?

    • Email Reminder: Sent one week before the event, with all necessary details.

    • Text Message Reminder: Sent the night before, allowing you to connect with the group if needed.

    • App Access: View all your events and updates in the app at any time.

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9. Late Arrivals & No-Shows

  • What happens if I’m late or don’t show?

    • No-Shows: Non-refundable, as group costs are pre-paid. This is not a donation to the group. The fees have already been paid to venue.

    • Late Arrivals: Once an activity starts, we may not be able to accommodate late arrivals. Plan to arrive 10-15 minutes early.

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10. How to Contact Us

  • Best Way to Communicate: Through the Wix Spaces app for real-time updates and event info.

  • General Inquiries: Email rhonda@adventureladies.net or call (469) 557-5760.

  • Note: Calls within an hour of an event may not be answered, so use the app for urgent messages.

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