Adventure Ladies FAQ
1. Cancellation Policy
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What happens if I need to cancel my attendance at an event?
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Most events have a cancellation deadline, usually two weeks prior. For refunds, email requests to AdventureLadiesRefunds@gmail.com.
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If you cancel after the deadline, I may have already paid for the event. I will try to fill your spot and issue a refund minus any credit card fees, but it’s not guaranteed.
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2. Why Are Event Prices Higher Than What’s Listed on the Business’s Website?
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We include tips, taxes, booking fees, a $2 admin fee, and credit card processing fees in our prices. This approach eliminates unexpected costs and ensures our hosts are compensated and all logistics are handled upfront.
3. Admin Fee
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What is the $2 admin fee, and why is it charged?
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Instead of requiring a membership fee, we keep the $2 admin fee per event to help with group organization and support growth.
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Trailblazer members pay no admin fees. This fee supports behind-the-scenes work and helps grow new local groups.
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4. Trailblazer Membership & Benefits
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What is the Trailblazer Membership?
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Annual Fee: $30
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Perks: Early booking access, no admin fees on events, 2 weeks advance booking for trips.
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Sign Up: Use the same email as your ticket purchases. Sign Up Here
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5. Why Event Prices Include Tips
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Why is a tip included in the event price?
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To ensure hosts and guides are compensated for their time, the tip is automatically included. This way, no additional cash is needed, making the experience smooth and seamless.
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6. Maximum Number of Attendees
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Is there a limit to the number of participants?
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Yes—events generally have a 10-person max to:
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Comply with venue restrictions
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Provide a personalized experience
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Foster closer connections within the group
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We may increase event frequency if waitlists become common.
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7. Why & How to Use the Wix Spaces App
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Why download the Wix Spaces app?
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Benefits: Real-time updates, event-specific group chats, and easy access to all event details.
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How to Join:
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Step 1: Download the app
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Step 2: Use the email you use to purchase tickets to join. If it doesn’t take you directly to our page, please search Adventure Ladies and see the screen below.
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Step 3: Tap “send join request” and I’ll approve within hours.
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Access: All events and updates will be available directly in the app.
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8. Event Confirmation & Reminders
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Will I receive reminders for events?
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Email Reminder: Sent one week before the event, with all necessary details.
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Text Message Reminder: Sent the night before, allowing you to connect with the group if needed.
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App Access: View all your events and updates in the app at any time.
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9. Late Arrivals & No-Shows
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What happens if I’m late or don’t show?
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No-Shows: Non-refundable, as group costs are pre-paid. This is not a donation to the group. The fees have already been paid to venue.
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Late Arrivals: Once an activity starts, we may not be able to accommodate late arrivals. Plan to arrive 10-15 minutes early.
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10. How to Contact Us
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Best Way to Communicate: Through the Wix Spaces app for real-time updates and event info.
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General Inquiries: Email rhonda@adventureladies.net or call (469) 557-5760.
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Note: Calls within an hour of an event may not be answered, so use the app for urgent messages.